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Privacy Policy

We employ various measures to protect the privacy of those who use our site. We will strive to keep your personal information secure at all times, and will notify viewers via this Web site if our data collection practices change.
 
Your Responsibilities, Risks, and Rights
  • You should be familiar with how our site works and read all of our policies.
  • You should be aware of what data is collected on this site and how it is used.
  • You should know that this site is not intended as a substitute for medical care. Consult a healthcare professional for medical advice or treatment.
  • You should know that this site is not intended to provide information or advice on any particular research study. Consult members of the research team for advice about a particular research study.
  • This site is not intended for use by individuals younger than 13 years of age.
  • You have the right to know how your information will be used and by whom.
  • You have the right to know the information collection practices this site uses.
  • You have the right to delete or remove your information from the site or request that we remove or delete it.

 

Overview
Clinaero, Inc., the creator of eMedTV, is committed to protecting our users' privacy. We have taken care to create a secure and safe online environment and are dedicated to privacy and confidentiality.
 
Is Registration Necessary?
Registration is not required for use of this Web site. Anyone can visit the site and view the content free of charge. There are, however, several tools and personalized features that become available to all those users who register. If you choose to register with our Web site for certain interactive tools or other services, we require you to submit personally identifiable information (such as your name, email address, and age). This information can be updated at any time by accessing your Profile.
 
Are Web Logs Used?
eMedTV uses standard Web logs that record basic data about people who visit our Web site. The following information is contained in these logs:
 
  • The date and time of the visit.
  • The pages of our site viewed during the visit.
  • The IP address of the computer used to visit the site (Computers automatically generate an IP address as they surf the Internet. Static IP addresses are potentially identifiable; however, dynamic IP addresses are usually not.)
  • The type of Web browser used to view our site.
  • The Web site visited immediately before coming to our site.

 

We may periodically use the IP address to make some demographic and geo-targeting inferences (such as the city, country, and time zone) to better personalize your visit. We may also provide the IP address to our partners who provide us with the advertising. We do not, however, log the IP address or use it to identify you.
 
In fact, we do not normally seek to identify individuals from Web logs. However, Web logs may be used to identify an individual who we suspect tried to damage our Web site or use it in an unauthorized way. If we have reason to believe that there has been a violation of computer security or related laws, we may share our Web logs with law enforcement agencies.
 
We use Web logs as a way of conducting our own basic market research and to study how our site is being used. We will periodically analyze the Web logs and use what we learn to make improvements or refinements to our Web site.
 
What Are Cookies? Does This Web Site Use Them? What About Other Tracking Technologies?
Cookies are packets of information that a Web site transfers to a user's computer for record-keeping purposes. They are a means of keeping track of a user's preferences during a visit to a Web site. In order to provide consistency, eMedTV stores a unique identifier in a temporary cookie for each site visitor.
 
eMedTV stores certain non-user-identifying data in "permanent" cookies. These values expire 24 hours after the last use of the eMedTV Web site. They keep track of the user's current preferences regarding editorial content. If you do not want the information described above to be collected via cookies, you can turn off cookies in your browser.
 
No cookies or other technologies are used to track an identifiable individual's movement through the site or on the Internet. They are only used to enhance the usability of the site. All medical research information may still be read with cookies turned off.
 
We have also contracted with certain business partners for the purpose of reporting Web site traffic, statistics, advertisement 'click-throughs', and/or other activities on our Web site. Where authorized by us, our business partners may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about our Web site visitors. For more information about how the information is collected by us and/or our business partners or to opt out from such collection and use of data, please see
 
How Can My Information Be Used?
Data about users of the eMedTV site will never be used or disclosed for any purpose not described in this Privacy Policy. eMedTV will only use and disclose data obtained from users in the following ways:
Forced Legal Disclosure
It is possible that we could be forced to disclose personally identifiable user information and personal health information in response to a search warrant, subpoena, or court order. This can happen to any record keeper. Disclosures may also be appropriate to protect our legal rights, to protect the security or integrity of our Web site, to take precautions against liability, or during emergencies if physical safety is believed to be at risk. These types of disclosures are highly unlikely, but they are possible.
 
Aggregate Data Use
eMedTV may use aggregate data, derived from our Web logs, to study how our site is being used. We will periodically analyze this aggregate data and use what we learn to make improvements or refinements to our Web site.
 
Paid Subscriptions
From time to time, eMedTV will offer users the opportunity to register for paid subscription services. Each subscription service has its own Service Agreement that governs your use of the service and the information we collect to provide the service, including your credit card information. The Service Agreement will be disclosed to you at the time of registration for that subscription service.
 
Email Communications
Email communication that you send to us via the email links on our site may be shared with an eMedTV Customer Representative, employee, or the medical expert most likely to be able to address your inquiry. If you provide personal health information in your email, it will be used solely for the purposes of answering your email. Additionally, we may send you account-related emails, such as a welcome email sent to you upon registering with our site.
 
Clinical Trials/Research Community
eMedTV offers visitors the opportunity to learn more about clinical trials that may be of interest to them. This service requires a user to provide personal information and consent for us to use this information ("opting in"). The information we seek to collect allows us to provide you with information that is specific and relevant to you. In the event that you would like to be considered for enrollment in a clinical trial, this information allows us or our Data Partners to contact you regarding your eligibility for a particular clinical trial, and to inform you about specific studies that may meet your eligibility criteria. We also offer you the option of discontinuing your consent ("opting out" or "unsubscribing") if you later decide that you no longer want to participate in that program or receive additional information from us. If we wish to use this information for purposes incompatible from those for which the data was initially collected, we will offer an effective way to opt out of the secondary use.
 
Information that is submitted via the eMedTV Research Community signup form is submitted through a non-secure mechanism. Once received by eMedTV, all information collected is kept safe and confidential. Data about users of the eMedTV Research Community will never be used or disclosed for any purpose not described in this Privacy Policy. Personal Information collected from users in Canada and countries of the European Union will be transferred to eMedTV in the United States only in compliance with the United States Department of Commerce Safe Harbor Certification. We confirm that the data security practices that protect your Personal Information comply with all Canadian and European laws on data protection and that, if applicable, you may exercise all rights accorded to data subjects under Canadian and European laws. 
 
Invitations
When you invite a friend to visit eMedTV, we will automatically send your friend an email invitation on your behalf. We will not use your friend's email address for any other purpose.
Business Transfers
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. In the unlikely event that Clinaero, or substantially all of its assets, is acquired, customer information will, of course, be one of the transferred assets and is permissible under law.
 
Changes to Use and Disclosure Practices
If we make any changes to the use and disclosure of personally identifiable information, a new version of the privacy policy will be posted on the site, along with a notice alerting users to the new version.
 
Deletion and Removal of Information
Non-identifiable information in our aggregate database will not be deleted. Like all responsible Web sites, eMedTV maintains backup files as a protection against natural disasters, equipment failures, or other disruptions. Backup files protect you and us because they lessen the risk of loss of valuable data. Removing a record from our principal files does not remove that record from any of the backup systems. It may take up to six months before all information in a backup record is completely erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same privacy and security protections as our other records.
 
Is My Information Secure?
Storing our data in a secure manner is essential to our business and for your protection as a user. Maintaining a secure system is in the best interests of our users and of Clinaero. Clinaero stores personally identifiable data using industry standard physical, technical, and administrative safeguards to secure data against foreseeable risks such as unauthorized use, access, disclosure, destruction, and modification. Clinaero provides users with default encryption during the transmission of their personally identifiable information -- regardless of the user's browser type. Our servers are physically located in a sophisticated co-location facility.
 
Protecting the Privacy of Children
Clinaero is committed to protecting the privacy of children. We recognize and strive to comply with the Children's Online Privacy Protection Act. This site is not intended for or designed to attract minors. Users under the age of 13 should not submit information to our site, and we do not collect information from any user we have reason to believe is a child under the age of 13.
 
Our Accountability
Clinaero is committed to protecting the privacy of our users. We have posted this Privacy Policy to communicate the specifics of this commitment. In addition, Clinaero will address any complaints or questions that our users may have regarding this policy or its implementation. If you have a complaint or question about our Privacy Policy, please send an e-mail to privacy@clinaero.com. Alternatively, you can send a letter to the following address:
 
Clinaero, Inc.
PO Box 1255
Bellevue, WA 98009
Attn: Privacy Officer
Last reviewed/updated May 16, 2014
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